Sure enough, they didn't call me by the end of the business day, so I called them. They found one of the screws wasn't set right, and it's a known problem from the factory, so they ordered a new bottom case from Apple. Estimated shipment is tomorrow, so I guess we'll see. Maybe I'll have a new MacBook from them in parts. *sigh*
Nick I don't know how you put up with your Macbook. I had an iMac G5
(rev B) die on my four times, the fourth 24 hours after it came back
from the service of the 3rd breakdown. I was fueled with anger and
decided to write a very calm letter to 'sjobs@apple.com' stating the
dates of each service and the cause of failure. I even included a
blurb about the technician, their so called genius, forgetting to
plugin the CPU fan on the 2nd service.
Now I didn't expect Steve Jobs to reply but I did get a phone call
from someone on Apple's Executive Escalations team. In the email I
asked if I could please have a different unit as the one I have has
gremlin in it that just wont die. I was expecting a refurb G5 instead
I was told to go to the nearest Apple store with my almost year old
iMac and I got a brand new Intel one.
See thats why I love Apple. Sometimes their products have problems but
at least they try to please the customer (even the latest iPhone thing
about the $200 drop upsetting some people; now they get $100 in
credit). No other computer company does that, Dell or HP would've just
said STFU.