It took me a day longer than I thought, as I ran out of time before I could make it to the Apple Store, but I finally went to complain about the MacBook last night. Color me absolutely impressed.
See, one thing I didn't think about was that I purchased it on May 26th: 14 days later is June 9, and yesterday was the 14th of June. I figured I'd give it a shot anyway, and arrived at the Southcenter Apple Store at 8:50pm. When attempting to sign into the Concierge for the Genius Bar (don't even get me started), they said that there wasn't any room for people to speak to a Genius, and to come back again tomorrow.
Uh, no. I just drove down here with a fresh formatted MacBook.
So, we hung out at the bar for a bit. Eventually, someone came to speak with us, and I explained a few of the things that were ticking me off about the machine. He managed to find a Genius, and a manager as well. The Genius asked me to demonstrate some of the things that were wonky, but the only thing I could reliably demonstrate was the narcolepsy. I powered it up, and flopped the machine shut. True to form, the white Apple burned bright, he saw it, and talked to a manager. Because it was only five days since the cutoff, they agreed to just exchange the MacBook instead of sending it off for repair wankery. I am so happy that it didn't turn into an ordeal, and I am so happy that I bought the MacBook locally rather than heading down to Portland or ordering it online.
Then again, I might have received a working one from the getgo. :P
And now, my new RAM came in, so I'm going to install it. Huzzah!
Leave a comment